Tommie Ramsey

Duluth, GA

We recently had a leak in our basement that caused significant damage, and Tidal Wave Restoration was an absolute lifesaver. After the plumbing repair, John, the owner, came out personally to take moisture readings and assess the situation. He was professional, knowledgeable, and reassuring from the very start. Once the demolition crew came in and cleared the damaged areas, we were assigned Colin as our project manager—and he was fantastic. Colin was extremely thorough and organized. He created a clear timeline for each step of the restoration and scheduled different crews to handle every portion of the process. His communication was excellent, and he made the entire experience far less stressful. The quote Colin submitted to our insurance was accurate, detailed, and approved without any issues, which made everything run smoothly. Overall, Tidal Wave Restoration exceeded our expectations. They were prompt, professional, and truly cared about getting our home back to normal. We are very grateful for their hard work and would absolutely recommend them to anyone in need of restoration services!